Refund policy

We understand that plans can change. The following policy helps us prepare materials, staffing, and event logistics while ensuring a fair experience for all participants.

Cancellations & Refunds

  • Full refunds are available up to 72 hours before the workshop start time.
  • Cancellations made between 72 hours and 3 hours before the workshop begins are eligible for a workshop credit (at the discretion of ecothera), provided notice is received before the 3-hour cutoff.
  • Workshop credits are valid for two months from the date of issue and may be applied toward a future ecothera workshop of equal or lesser value.
  • Cancellations made within 3 hours of the workshop start time, as well as no-shows, are not eligible for refunds or credits. At this point, materials have been purchased, preparation has been completed, and spaces/materials may no longer be able to be reallocated.

Thank you for your understanding and support — your registration helps us thoughtfully prepare meaningful, nature-based experiences for our community.

Weather Policy

  • Workshops are held rain or shine unless otherwise communicated by ecothera.
  • Please dress appropriately for the weather and outdoor conditions, including comfortable clothing, weather-appropriate footwear, sun protection, and rain gear when needed.
  • In the event that ecothera must cancel a workshop due to unsafe conditions or unforeseen circumstances, participants will be contacted and offered a full refund or transfer to another workshop date.

Attendance & Participation

  • Registration fees are for the registered participant(s) only and cannot be transferred without prior approval from ecothera.
  • Please arrive on time and allow adequate time for check-in and preparation.
  • No refunds or returns will be provided after attending a workshop or participating in the activity.

Exceptions

Due to the preparation, materials, and planning required for each workshop, exceptions to this policy cannot be made. We appreciate your understanding and respect for these guidelines.

Thank you for supporting ecothera’s workshops and helping us create accessible, sustainable, and meaningful nature-based experiences.